Business Operations Consultant - Specialty Markets | Jobs at Alchemy Technology Services

Business Operations Consultant - Specialty Markets

Permanent employee, Full-time · London

About us

The Business Operations Consultant will be part of our Specialty Markets Team operating on a Hybrid working basis from our office in Liverpool Street.

At Alchemy, you’ll be part of a high-performing, customer-focused environment where collaboration thrives, leadership is empowered, and excellence is recognised. We offer a clear and structured career progression path, providing meaningful opportunities for growth, leadership, and impact at every stage of your journey.

We are committed to your professional development through industry-recognised certifications, tailored support and access to the latest technologies. Our delivery leaders benefit from technology-driven methodologies that enable them to drive outstanding outcomes for our clients. With rapid growth comes continuous opportunities for advancement and innovation across our organisation.

Alchemy specialises in delivering large-scale technology implementations, partnering with leading insurance companies to support their digital transformation efforts. As a Business Operations Consultant in the Specialty Markets team, you'll be accountable for ensuring knowledge alignment between delivery teams, business objectives, and client expectations, utilising your London Market Insurance process knowledge to support transformation projects.

Join Alchemy’s exciting journey and lead the way in shaping the future of insurance technology.

Why us?

Benefits
We are always striving to create an attractive benefits package that supports your day-to-day needs while embodying our culture and values. Alongside the exceptional training opportunities you’ll receive at Alchemy, here are some additional benefits you can look forward to:

Electric Car Scheme (Salary Sacrifice)
Bonus scheme (Discretionary)
Profit share bonus scheme (Discretionary)
Enhanced annual leave
Private Medical Insurance
Cycle to Work Scheme (Salary Sacrifice)
Workplace Pension
Employee Assistance Programme
Life Assurance
Group Cash Plan
Hybrid working model

The role

Alchemy are looking for an experienced Business Operations Professional to join our team and support
transformation projects for leading specialty insurers in the London Market. This is a consultative role for a person experienced in the Specialty Markets sector of Insurance. You'll be accountable for ensuring knowledge alignment between delivery teams, business objectives, and client expectations.

Key Responsibilities:

Bring real-world London Market knowledge to our team—helping translate complex operation into successful change and technology initiatives
Act as the Insurance operations SME on client projects, advising on business processes across underwriting, underwriting support, and claims
Partner with consultants, technologists, and clients to shape solutions rooted in true business practice
Use your expertise to improve workflows, identify pain points, and design better operational models
Train and guide teams on specialty market processes and best practices

Skills & Requirements:

Hands-on operational experience in the London/Specialty Market (underwriting, underwriting support, claims etc)
A strong understanding of specialty insurance processes (not as a Business Analyst or Project
Manager, but as an operational expert)
Exposure to transformation or change projects (direct experience not required—we’ll provide training)
Excellent communication skills and a collaborative mindset
Eager to move into consultancy or project-based work

Apply for this job

Thank you for your interest in joining Alchemy! Please fill out the following short form, should you have any difficulties, please email careers@alchemytechs.com.