At Alchemy, you’ll become part of a high-performing, customer-focused team where collaboration thrives, excellence is celebrated, and diversity is deeply valued. We provide a structured career progression model, offering diverse and rewarding opportunities throughout your career.
 
We are dedicated to your professional development, offering exceptional training programmes and industry-recognised certifications, as well as exposure to innovative technologies and global career opportunities. You’ll benefit from technology-driven methodologies designed to help you deliver exceptional results for our clients. With our rapid growth, there are continuous opportunities for advancement and promotion within our organisation.
 
Be part of Alchemy’s exciting journey and help shape the future of insurance technology.

As a Business Analyst with expertise in insurance, you will play a key role in helping insurers future-proof their business by implementing innovative software solutions that deliver seamless experiences for both insurance agents and their customers.
 
Collaborating closely with our trusted partners and our clients' internal teams, you will tackle complex business challenges while fostering strong relationships as a trusted advisor. Your responsibilities will include analysing and defining business requirements, designing and optimising processes, and providing valuable insights to help drive strategic decisions, all within agile methodologies.
 
Responsibilities

• Work closely with stakeholders to elicit, document and analyse business requirements to understand the needs of clients.  
• Collaborate with technical teams to design solutions that align with business goals and document functional specifications.  
• Analyse and design business processes using tools to identify inefficiencies and recommend improvements.  
• Break down complex business problems, identify trends and recommend data-driven decisions.  
• Develop creative and practical solutions to business challenges managing both short and long-term objectives.  
• Lead small to medium-sized teams, delivering high-quality results and fostering a collaborative team environment.
• Actively participate in agile ceremonies e.g. sprint planning, stand ups, retrospectives to ensure business requirements are addressed and tracked.  
• Identify potential risks and issues related to business requirements or project execution and work with stakeholders to develop mitigation strategies.  
• Working with business teams, senior stakeholders, solution teams and project leadership to ensure traceability from requirements to solution.  
• Enhance team performance by mentoring team members, creating opportunities for growth, and effectively managing under-performance.
• Guide and support teams to drive meaningful improvements across all areas of project delivery.
• Ensure successful project outcomes by identifying risks early and providing actionable recommendations to address them.
• Bring professional expertise to actively contribute to and lead hands-on project delivery for clients.

Skills & Requirements

• Experience of conducting Business Analysis within the Insurance industry in a project-based environment 
• Sound knowledge and understanding of insurance processes
• Skilled in eliciting, documenting and validating business requirements through stakeholder workshops, surveys and other techniques.  
• Proficient with business analysis tools such as Microsoft Office Suite, JIRA, Confluence and other specific tools, systems or technologies relevant to the role.  
• Strong stakeholder management up to C-Suite level, as well as working with third party clients / management.    
• Proven ability to mentor, lead, and inspire others, fostering their professional growth and success.
• Committed to ongoing personal and professional development, staying current with industry trends and advancements.
• Strong problem-solving abilities, with sound judgment and decision-making skills.
• Excellent interpersonal skills, capable of communicating technical concepts effectively to both technical and non-technical audiences.
• Understanding of people management strategies, with a focus on developing leaders and enabling their success.
• Exceptional communication skills, leveraging expertise to collaborate with key stakeholders and prioritise impactful work.
• Serves as a role model and ambassador, positively contributing to the company’s culture and growth trajectory.
• Demonstrates integrity, accountability, and respect in interactions with colleagues and clients.